Pirelli Car Tyre Warranty Registration
TERMS AND CONDITIONS
- Warranty Statement
Pirelli 360 Tyre Secure, offered by Kit Loong Tayaria Sdn Bhd (KLT) is a value-added warranty programme which offers customers all-round coverage and a worry-free driving experience.
With Pirelli 360 Tyre Secure, customers who purchase Pirelli car tyres (all models and sizes) which are supplied by the authorised distributor- KLT can enjoy extra protection against road hazard damage which renders tyres beyond a repairable condition.
- Points of Coverage
Pirelli 360 Tyre Secure comprises of protection under 2 primary initiatives. Namely,
- 5-year Pirelli Limited Warranty:Protects against manufacturing defects. Unless otherwise stated, all Pirelli tyres bearing Pirelli serial numbers are assured for 5 years from their date of manufacture. Warranty remains valid throughout the tyre’s first tread life to the approved remaining tread wear/TWI pertaining to local conditions.
Customers whose tyres are found to be defective under these stated conditions will be granted allowance for purchase of new/similar Pirelli products, the allowance of which will be based on the average remaining tread wear.
- 6-month Road Hazard Warranty:Provides a replacement for Pirelli car tyres (all models and sizes) that are damaged beyond repair due to road hazards which have occurred during the period of more than 6.0mm of the tyre’s original tread depth, and/or during 6 months from the date of purchase (whichever comes first).
These damages include, but are not limited to: punctures, cuts, bruises, or damage from potholes, which are attained during a normal course of driving on a maintained road. KLT will compensate/provide allowance for tyres which meet the conditions for warranty claim, following assessment by Authorised Technical Associate from KLT.
Warranty shall be void if customers are unable to provide original copies of their proof of purchase (sales invoice/official receipt). Pirelli 360 Tyre Secure will be valid within 6 months from the date of purchase, provided that the remaining tread depth is more than 6.0mm.
- Warranty Registration Process
Customers who purchase any Pirelli tyres at participating authorised outlets will receive a Pirelli 360 Tyre Secure warranty card.
To activate their warranty, customers should register their warranty card online at tayaria.com/pirelli-warranty-registration.
The following information will be required at the point of registration: customer name, email address and contact number, vehicle details (plate number, brand, model and year), warranty card serial number, tyre details, and outlet purchase information.
Customers will also be required to submit a digital copy of their Proof of Purchase (sales invoice/official receipt).
Customers who receive a physical warranty card should retain the card for future claim purposes and ensure that all required details are provided. In this case, all information shared will be uploaded onto the KLT system. Following this, a confirmation SMS will be sent to the customer along with further details.
- Warranty Claim Process
Customers are to present their damaged applicable Pirelli tyre(s), original copy of Proof of Purchase (sales invoice/official receipt), and valid warranty card at any authorised dealers nationwide (refer to the page below for Authorized Dealers List).
Tyre will only be considered as under warranty if damage is due to road hazards, and if it falls within a valid tyre age/duration of use. The damage will be assessed by authorised Technical Associate from KLT. Tampering with the product will render the warranty void (e.g., tampered serial number, ply rating, size of tyre, etc.) Only tyres purchased from authorised dealers in Malaysia are eligible for warranty.
If there is currently no stock available for the replacement of tyre, KLT will issue a credit amount for the tyre. Credit computation will be based on the assessed value of the damaged tyre using the dealer invoice price as reference. Customers will be required to fill up and authorise the claim form provided to facilitate credit processing.
Warranty card will be returned to the customer after processing the warranty if card corresponds to more than one tyre. All replaced tyres shall be surrendered to the authorised dealers and will be considered property of KLT. Tyre damage analysis and assigned credit value determined by KLT remain final.
If tyre is not found to be defective, or damage is not due to manufacturing defect: Tyre will be returned to the customer and formal explanation by the KLT Pirelli Technical Associate will be provided. Visit tayaria.com/pirelli-warranty-registration for more information on manufacturing defects or speak to a KLT Pirelli Technical Associate at our authorised outlets.
- Exclusions: 5-year Pirelli Limited Warranty
Tyres with the following types of damage will not be considered valid for, or covered under the 5-year Pirelli Limited Warranty:
Damage due to obstacles or debris, including cuts and punctures (whether or not repairable), improper mounting and dismounting of the tyre, imbalance of tyre and wheel, wrong or improper repair, under inflation/over inflation, improper tyre maintenance, mechanical irregularities in the vehicle (e.g. wheel misalignment, faulty shock absorbers, brakes), improper storage, and damages from accident, fire, tyre alteration or vandalism.
Tyres from the following categories will not be considered valid for, or covered under the 5-year Pirelli Limited Warranty: Tyres used in motorsports, tyres used for wrong applications (on-road tyre used for off-road), tyres fitted with incompatible or improper valves/rims/wheels, second-hand tyres.
Tyres purchased from non-authorised dealers in Malaysia will not be covered under the 5-year Pirelli Limited Warranty.
- Exclusions: 6-month Road Hazard Warranty
Tyres from the following categories will not be considered valid for, or covered under the 6-month Road Hazard Warranty: Tyres used for the wrong type of vehicle (misapplication), tyres with uneven wear due to mechanical issues of vehicle, tyres used on vehicles for commercial purposes or public utility (e.g., taxi and car rental services). Racing tyre & AT/MT for off road use, commercial use.
Tyres purchased from non-authorised dealers in Malaysia will not be covered under the 6-month Road Hazard Warranty.
KLT reserves the right to change, amend, modify, suspend, discontinue, or terminate all or any part of Pirelli 360 Tyre Secure at any time without prior notice.
Customers are advised to read the mechanics, terms and conditions, inclusions, and exclusions pertaining to the Pirelli 360 Tyre Secure Warranty Program on tayaria.com and monitor the site and Pirelli 360 Tyre Secure page for updates pertaining to the warranty. For inquiries, customers may also call the General Line at 03-7783 7663.
Authorized Dealers
Se7ven Tyres & Car Services Sdn Bhd
No. 12, Jalan Dwitasik 2, Bandar Seri Permaisuri, 56000 Cheras, KL
CKC Tyre Auto Service Sdn Bhd
17, Jalan Rampai Niaga 2, Medan Niaga Rampai, 53300 Kuala Lumpur
C-Keong Tyres & Services Sdn Bhd
No. 36 & 32A, Jalan Kuchai Maju 9, Off Jalan Kuchai Lama, 58200 Kuala Lumpur
CTS Tyre & Car Service Sdn Bhd
No. 84, Ground Floor, Jalan 1/76D, Desa Pandan, 55100 Kuala Lumpur
Fastfit Motorsport Sdn Bhd
No. 17, Persiaran Mewah, Bandar Tun Razak, Cheras, 56000 Kuala Lumpur
Idola Jaya (T.M) Sdn Bhd
No. 1 Jalan Sri Sentosa 11A, Taman Sri Sentosa, 58000 Kuala Lumpur
KW Auto Tyre Services Sdn Bhd (Dengkil)
1E & 1E-1, Jalan Bintang Mas, Taman Bintang Mas, 43800 Dengkil, Selangor
KW Carcare Sdn Bhd (Sungai Besi)
No. 368-2, 3-1/2 miles, Jalan Sungai Besi, 57100 Kuala Lumpur
Poly Tyre Services Sdn Bhd
No. 4, G/F, Jalan 1/149D, Bandar Baru Seri Petaling, 57000 Kuala Lumpur
Weng Chuan Trading Sdn Bhd
104, Jalan Genting Klang, Setapak, 53300 Kuala Lumpur
Xiang Lin Tyre Services
No. 95 & 97, Batu 4 1/2, Jalan Gombak, 53000 Kuala Lumpur
Se7ven Tyres & Car Services Sdn Bhd
No. 63-G, Jalan Kajang Impian 1/11, Bandar Baru Bangi, 43650 Kajang, Selangor
Autokit Spare Parts Trading
Lot 14, Kampung Baru Batu 14, Puchong, 47100 Puchong, Selangor
A-Wheels Sdn Bhd
No. 2, Jalan Tiara 4, 41150 Bandar Baru Klang, Klang, Selangor
Consistent Distinction Sdn Bhd
No. 1, Jalan PJS 1/21A, Taman Petaling Utama, 46150 Petaling Jaya, Selangor
Evolution Tyres Auto Service Sdn Bhd
Lot 1716-2, Sungai Long, Batu 11, Cheras, 43000 Kajang
F One Tyer Service Centre
No. G-62, Jalan S/M 3A, Taman Sunway Batu Caves, 68100 Batu Caves, Selangor
Hup Hin Tyre Battery Service
6, Jalan PJS 5/2, Taman Desaria, 46000 Petaling Jaya, Selangor
Idola Jaya (K.P) Sdn Bhd
No. 1, Jalan KP 1/1, Taman Kajang Prima, 43000 Kajang, Selangor
K ONE Tyre Marketing
No. 14. Jalan Pekaka 8/3, Kota Damansara, Seksyen 8, 47810 Petaling Jaya
KNF Tyre & Car Care Service Sdn Bhd
No. 4, Jalan SS 19/7, 47500 Subang Jaya, Selangor
LG Auto Tires Services
No. 58, Jalan Apollo U5/191, Seksyen U5, Bandar Pinggiran Subang, 40150 Shan Alam, Selangor
Lim Auto Car Tyre & Services
No. 1, Jalan PUJ 3/5, Bandar Putra Permai, Taman Puncak Jalil, 43300 Seri Kembangan, Selangor
Lim Auto Saujana Tyre & Services
No. 27, Jalan SPU 2, Bandar Saujana Putra, 42610 Jenjarom, Selangor
Maxipura Sdn Bhd
Lot PT 2495, Jalan P16, Presint 16, 62150 Putrajaya, Selangor
One Stop Auto Accessories & Aircond Centre
Lot 1245-2, Jalan Hulu Kelang, Hulu Kelang, 68000 Ampang, Selangor
OS One Car Care Centre
3, Jalan Perepat 27/95, Taman Alam Megah, Seksyen 27, 40400 Shah Alam, Selangor
Panjang Auto Service
No. 69 & 72, Jalan 9, Kosmopleks 1, 43900, Bandar Baru Salak Tinggi, Selangor
Posh Moments Sdn Bhd
Level 3-14-1, No. 14, Persiaran Anggerik Vanilla, Kota Kemuning Seksyen 31, 40460 Shah Alam
Profix Auto Tyres Services
Lot 2374, Jalan 1A/1 Bandar Baru Sungai Buloh, 47000 Sungai Buloh, Selangor
Rangkaian Niaga Servis Sdn Bhd
No.1, 2 & 3, Jalan Flora 1, Taman Impian Ehsan, 43300 Balakong, Selangor
BC Tyre & Battery Services Sdn Bhd
Lot Auto City 2&3, TJ Mart, Batu 17-1/2, Jalan Air Hitam, 81400 Senai, Johor
Century Sport Tyre
5, Jalan Dedap, Taman Dedap, 85200 Jementah, Segamat, Johor
Century Sport Tyre
No. 5, Jalan Emas 1, Taman Sinar Emas, 85300 Labis, Johor
Fateh Tyre & Auto Sdn Bhd
No. 1, Jalan Sena 11, Taman Rinting, 81750 Masai, Johor
Heng Yeap Auto
No. 45 (Group Floor), Jalan Cahaya Baru 1, Taman Cahaya Baru, Yong Peng, 83700 Johor
Hing Hing Car Services
No. 1, Jalan Gangsa 1, Taman Gunung Pulai, 81000 Kulai, Johor
Infinity Tyres
No. 5, Tingkat Bawah, Jalan Mega, Pusat Perdagangan Mega, Jalan Sakeh, 84000 Muar, Johor
KBS Wheels Sdn Bhd
No. 273, Jalan Kenanga 29/9, Taman Indahpura, 81000 Kulai, Johor
KS Auto Tyres & Services Sdn Bhd (Speedwheel Tyre & Services Sdn Bhd)
No. 56 & 56A, Jalan Kebudayaan 18, Taman University, 81300 Skudai, Johor
Lian Seng (Taman Desa Cemerlang)
31, Jalan Johar 4, Taman Desa Cemerlang, 81800 Ulu Tiram, Johor
Lian Seng (Ulu Tiram)
No. 58, Jalan Manggis, Taman Tiram Baru, Ulu Tiram, 81800 Johor
Mutiara ZR Tyre Service Centre
No. 9, Jalan Bukit Mutiara 21, Taman Bukit Mutiara, 81100 Johor Bharu, Johor
OS Auto Service Centre
213, Jalan Dato Sulaiman, Taman Century Garden, 80250 Johor Bahru, Johor
Produce S Wheels Sdn Bhd
No.1, Jalan Putra 2, Taman Tan Sri Yaacob, 81300 Skudai, Johor
Pusat Servis Kenderaan A Teck
No. 24, Jalan Cemperai 1, Kg Baru Pandan, 81100 Johor Bahru, Johor
Pusat Servis Tayar & Bateri Wangsa Utama
No. 1, Jalan Beladau 26, Taman Puteri Wangsa, 81800 Ulu Tiram, Johor
Sam Hoe Tyre & Battery Services Centre
No.2, Jalan Bilal, Taman Bilal, 83050 Batu Pahat, Johor
Southern Tyre Auto Service Sdn Bhd
No. 4947, Jalan Merbau 1, Bandar Putra, 81000 Kulai, Johor
TM ERA Auto Service
No. 1, Lot 41278, Jalan Tun Sri Lanang, 81900 Kota Tinggi, Johor
Y & D Auto Service Centre
No. 40, Jalan Gaya 25, Taman Gaya, 81800 Ulu Tiram, Johor
Hock Hee Tyres & Foreman Shop
No. 215-1-13, Krystal Square, Jalan Bukit Gambir, 11900 Bayan Lepas, Pulau Pinang
Hock Hee Tyres & Foreman Shop
No. 5, Jalan Dato Ismail Hashim, Relau, 11900 Bayan Lepas, Pulau Pinang
SLC Tyres (PG) Sdn Bhd
No. 1818, Sungai Rambai, 14000 Bukit Mertajam, Pulau Pinang
SS Tyre & Auto Service Centre
No.23, Jalan Delima Jati, Pusat Perniagaan Delima Jati, 14100 Simpang Ampat, Pulau Pinang
Tayarlim Autocare Sdn Bhd
No. 7175, Jalan Bagan Ajam, 13000 Butterworth, Pulau Pinang
The Best One Stop Car Centre Sdn Bhd
No. 514, Lorong Perda Timur 1, Bandar Perda, 14000 Bukit Mertajam, Penang
ZEPS Tyre Enterprise
No. 2, Persiaran Seksyen 4/4, Bandar Putra Bertam, 13200 Kepala Batas, Pulau Pinang
Tab Content
SH Sport Rim & Auto Service Sdn Bhd
Lot 5553, Jalan Arau, 02600 Arau, Perlis
SH Tyres and Auto Service Centre
No. 79, Jalan Jejawi Sematang, Taman Muhibbah, Jejawi, 02600 Arau, Perlis
Ampang Tyres Services (Soon Poh Car Service Station)
No. 486, Laluan Sri Ampang 2, Taman Sri Ampang, 31350 Ipoh, Perak
Huat Tyre And Service Centre
No. 126, Jalan PPMP 8, Pusat Perniagaan Manjung Point 1, 32040 Seri Manjung, Perak
Kedai Tayar Kamunting
No. 15&17, Jalan Kamunting, Lama Timur, Kamunting, 34600 Taiping, Perak
KTP Tyre And Wheels Centre
No. 353, Jalan Kamunting, 34600 Taiping, Perak
Mencelup Tayar Dan Membaiki Kereta Onn Fatt
No. 25, Jalan Burong Merbok, Taman Sri Kampar, 31900 Kampar, Perak
Pasir Puteh Tyres
663, Jalan Pasir Puteh, 31650 Ipoh, Perak
Perniagaan Tien Far
2, Jalan Wangsa Jaya, Taman Wangsa Jaya, 35900 Tanjung Malim, Perak
Seven KK Tyres & Car Service
171, Jalan Dato Menteri, 71600 Kuala Klawang, Jelebu, Negeri Sembilan
TWSL Tyre Trading Sdn Bhd
1, Jalan TJ 1/4A, Kawasan Industri Tuanku Jaafar, 71450 Seremban, Negeri Sembilan
BS Mewah Tyre Sdn Bhd
Lot 2539, Hadapan Sekolah Menengah Che Tom, 08000 Sungai Petani, Kedah
Chiew Brother Tayar
7,8 Rumah Kedai, Jalan Padang Matsirat, 07100 Langkawi, Kedah Darul Aman
GS Golden Speed Wheels & Tyre
112A & 113A, Jalan Mahsuri 1C, Pusat Bandar Barat, Bandar Darul Aman, 06000 Jitra, Kedah
MS Tyres & Exhaust Service Centre
No. 4, Lorong 1, Taman Desa Cinta Sayang, Sg.Karangan Padang Serai, 09410 Padang Serai, Kedah
PTH Tyre & Auto Service
26, Jalan Sang Kancil 1/1, Taman Sang Kancil, 09600 Lunas, Kedah
Aik Wah Tyres Services Centre Sdn Bhd
Lot 12 & 13, Kawasan Perindustrian Ringan, Jalan Temerloh, 27000 Jerantut, Pahang
Herng Yun Tyre Services
59, Jalan Loke Yew, 28700 Bentong, Pahang
Jaya Gading Tyre & Auto Services
Perkedaian Jaya Gading, No. 39, Lorong Jaya Gading II, 26070 Kuantan, Pahang
OK Tyre & Auto Services
B2, Lorong Pandan Damai 2/4, Perumahan Pandan Damai, 25150 Kuantan, Pahang
Peram Tyre & Auto Services
No. 13, Tkt. Bawah, Pusat Perdagangan Peramu, 26600 Pekan, Pahang
Tan Brothers Tyre Service
No. 15, 16 & 17, Lorong BBKL 2/3/2, Bandar Baru Kuala Lipis, 27200 Kuala Lipis, Pahang
WS One Tyre Auto Services
A-31, Lorong Peramu Aman 30, 26060 Kuantan, Pahang
YB Tyre Car Care Service Center
No. 31, Jalan Star City 7, 28400 Mentakab, Pahang